Refund Policy
Last updated: September 2026
7-Day Money-Back Guarantee
We offer a full 7-day refund on all license purchases. No questions asked.
1. Eligibility
You are eligible for a full refund if:
- You request a refund within 7 calendar days of your original purchase date
- The license has not been revoked due to violation of our License Terms
- You purchased the license directly through our official Payhip store
2. How to Request a Refund
To request a refund, please contact us via email with the following information:
- Your order number or purchase receipt
- The email address used for purchase
- A brief reason for the refund (optional, but helps us improve)
We will process your request within 2 business days of receiving your email.
3. Refund Processing
- Refunds are issued to your original payment method
- Processing time: 5-7 business days after approval, depending on your payment provider
- Once refunded, your Pro license access will be revoked
- Any affiliate commission associated with the order will be reversed
4. Non-Refundable Cases
Refunds will not be granted in the following situations:
- Refund requests submitted after the 7-day window
- Accounts suspended or terminated for violating License Terms
- Partial refunds for unused time on expired or active licenses
- Purchases made through third-party resellers or unauthorized platforms
5. Contact Us
For refund requests or questions, please contact our support team via the email listed on our website.